Make it stand out.
Healthcare meets Marketing
My roles as Procedure Coordinator and CMA Manager have taught me how to think strategically, track performance, and optimize systems — all of which I can apply to marketing workflows and content planning.
Procedure Coordinator
TMS is a powerful but often misunderstood treatment. Converting leads meant crafting the right messaging and executing a high-touch follow-up strategy. Each conversion was a true performance metric.
- Managed lead outreach via CRM
- Updated patient journey in CRM
- Converted 10 patients from leads in Q4 (average of 40 leads/month)
CRM Visuals:
CMA Manager
Digital health tasks include: Updating internal workflows and SOPs, analyze weekly performance trends, and communicate insights. By doing this, a recent process I implemented boosted productivity by 20% in Q1.
Before & After Workflow Transformation